{"product_id":"handling-difficult-people-what-to-do-when-people-try-to-push-your-buttons","title":"Handling Difficult People: What to Do When People Try to Push Your Buttons","description":"\u003cp\u003eLet's face it, hard as we try, none of us can avoid contact with difficult people.  Some people just seem to savor unnecessary and unhealthy conflict; they don't seem to be happy unless they are driving those around them crazy.  Best-selling author and noted relationship expert, Dr. John Townsend, helps us better understand what makes \"button pushers\" act the way they do-and why they want to elicit a negative emotional and even behavioral response from us.  He challenges readers to take personal responsibility and stop responding to difficult people in ways that just don't work!  He then offers a whole new repertoire of responses, including specific guidance on body language and verbal scripts, which will allow us to confront and negotiate with \"crazy-makers\" on a brand new level.\u003c\/p\u003e","brand":"John Townsend","offers":[{"title":"Softcover","offer_id":51669460615474,"sku":"9781404175679","price":10.49,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/7934\/0850\/files\/9781404175679_1b077afd-7415-4c5e-8f63-6bd7a0926df9.jpg?v=1789421107","url":"https:\/\/53rdstreetbooks.com\/products\/handling-difficult-people-what-to-do-when-people-try-to-push-your-buttons","provider":"53rd Street Books","version":"1.0","type":"link"}